FAQ

Find answers to Frequently Asked Questions across various topics (getting started, creating reactions, setting up goals, etc.)

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17 articles in this collection
Written by Rebecca Pred and Safa Scott

General

Glossary of Terms

Taking the mystery out of our terms

Written by Rebecca Pred
Updated over a week ago

Is it possible that Reactful is slowing down my site?

How Reactful does not affect website loading times

Written by Safa Scott
Updated over a week ago

Do we affect your SEO?

How Reactions can positively affect SEO

Written by Safa Scott
Updated over a week ago

Getting Started

Can I use Reactful on multiple websites?

Have multiple accounts and websites

Written by Safa Scott
Updated over a week ago

Where do I get the code to implement on my site?

Where to access the Reactful plugin

Written by Safa Scott
Updated over a week ago

Can I test the reactions I create before launching them on the site?

How to test and preview reactions before going live

Written by Safa Scott
Updated over a week ago

How can I know if the code is implemented correctly on my site?

Check if your code has been implemented correctly on your website

Written by Safa Scott
Updated over a week ago

Can I change the default page the system will open on?

Changing the default start page in the Studio

Written by Safa Scott
Updated over a week ago

Creating Reactions

How can I know if my goals are being tracked correctly?

Tracking your goals

Written by Safa Scott
Updated over a week ago

What size image should I use?

Use the optimal image size for your reactions

Written by Safa Scott
Updated over a week ago

Testing Global Reactions

Check to see if you have correctly implemented your global reactions

Written by Safa Scott
Updated over a week ago

Can I match the appearance of the reactions to the appearance of my site?

Create your reactions using your Brand color codes and font style

Written by Safa Scott
Updated over a week ago

I created reactions for my site, but I am not seeing them. Why?

How to check if you reaction implementations

Written by Safa Scott
Updated over a week ago

Can a reaction's CTA link to a page on a different site/sub-domain?

Link your reaction to a different website

Written by Safa Scott
Updated over a week ago

Can I apply the same reaction to all / multiple pages of the site? (Global reactions)

Make your reactions affect all pages

Written by Safa Scott
Updated over a week ago

Can I create reactions on my account, without them going live on the site?

Creating reactions without going live

Written by Safa Scott
Updated over a week ago

Analytics

How can I export data from Reactful?

Exporting reaction data

Written by Safa Scott
Updated over a week ago